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Access mDaktari Anywhere
We’ve made it simple to reach a doctor through multiple channels — so you can choose what works best for you. Whether you’re on your phone, using the web, or inside the M-PESA app, mDaktari ensures healthcare is always within reach.
Omni-Channel Access:
USSD: Dial *393*111# to start your consultation.
Web App: Visit mdaktari.accessafya.com
Access mDaktari directly through the M-PESA App under “Health Services.”
Google Play Store: Download mDaktari App
How It Works
1. Book Your Appointment
Schedule your consultation through the mDaktari App or website — choosing the time, doctor, or specialty that best suits your needs.
2. Connect Securely
Join your session via video or voice call. All conversations and records are fully encrypted to ensure your privacy and confidentiality.
3. Receive Diagnosis & Care Plan
Your doctor listens, evaluates, and provides expert medical guidance. Prescriptions, lab requests, or referrals are issued digitally and can be accessed instantly through the platform.
Why Choose mDaktari
Accessible Anywhere: Reach licensed doctors no matter your location.
Affordable Consultations: Get quality care without the high cost of travel or hospital visits.
Continuity of Care: Your medical history stays with you through digital health records.
Secure & Confidential: All sessions are private and protected under strict data security standards.
Instant Prescriptions & Referrals: Receive what you need directly through the app — fast and paperless.